Last Updated: May 1, 2023
This Privacy Policy describes the types of Personal Data we collect through our payments, products and services (“Services”) and via our online presence, which includes this website, (referred to as “Site” throughout this policy), as well as services and websites that we enable Internet users to access. This policy also describes how we use Personal Data, with whom we share it, your rights and choices, and how you can contact us about our privacy practices. This policy does not apply to third-party websites, products, or services, even if they link to our Services or Sites, and you should consider the privacy practices of those third-parties carefully.
WHAT DEVICE INFORMATION DO WE COLLECT?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
HOW DO WE USE YOUR DEVICE INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
WHAT PERSONAL INFORMATION DO WE COLLECT?
Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
HOW WILL YOUR INFORMATION BE SHARED?
We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.
We only share and disclose your information in the following situations:ADVERTISING AND MARKETING COMMUNICATIONS
As described above, we use your Personal Information to provide you marketing communications we believe may be of interest to you.
We also may permit certain third-party companies, such as Google or Facebook, to help us tailor advertising we believe may be of interest to you and to collect and use other data about your activities on our Sites and/or Services (e.g., to allow them to tailor ads on third-party services). This type of advertising is also referred to as “retargeting” or “remarketing” and means an advertisement will be shown to you across the internet based on your behavior on our Sites and/or Services. These companies may also deliver ads that place cookies and otherwise track user behavior.We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
HOW IS YOUR INFORMATION STORED AND SHARED?
Customer personal data we collect is stored in our database and can only be accessed by authorized individuals with the proper credentials. We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. In the event that your information has been compromised, we will report the situation to you as soon as possible. Phylos complies with Payment Card Industry (PCI) data security standard practices. No credit card data is stored on our servers. All transactions are handled by secure vendors who act as data processors on our behalf.
HOW LONG DO WE KEEP YOUR INFORMATION?
We generally retain your account information indefinitely unless it is requested to be removed by you. In some circumstances, we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required. In specific circumstances, we may also retain your personal data for longer periods of time corresponding to a statute of limitation, so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
HOW DO YOU OPT OUT OF MARKETING COMMUNICATION?
You may decide to opt-out of marketing communications at any time by updating your account profile or by using the unsubscribe link within each email.
HOW CAN YOU REMOVE YOUR PERSONAL INFORMATION?
If you decide that you no longer want access to your Phylos account, you may contact our Customer Success team and request that your account be removed. This process may take up to 30 business days, and will entail the removal of your personally identifying information from our servers and the disabling of future access to our services via your account. (See “How Long Do We Keep Your Information?” above for specifics.)
LIMITATION ON YOUR RIGHT OF ACCESS AND DATA PORTABILITY
We may share De-identified, Aggregate Information, which is information that has been stripped of your name and contact information and combined with information of others so that you cannot reasonably be identified as an individual, with third parties. Aggregate Information is different from "Individual-level" information and is not personal data because it does not identify any particular individual or disclose any particular individual’s data.DO WE COLLECT INFORMATION FROM MINORS?
The Site is not for use by people under the age of 21 years and Phylos does not knowingly collect, store, share or use the personal data of people under 21 years old. If you are under the age of 21 years, please do not provide any personal data, even if prompted by the Sites to do so. If you are under the age of 21 years and you have provided personal data, please notify Phylos or ask your parent(s) or guardian(s) to notify Phylos, and we will delete all such personal data.
UPDATES TO THIS POLICY
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
CONTACT INFORMATION
For more information, contact us.
E-mail: privacy@phylos.bio